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Guide · 7 of 10

SOS

From the SOS section and from the SOS button of the map, RoadBook and RoadBook PRO you send an SOS to the event organization or to the friends in the share; with both active, choose Friends or Organization.

SOS from the SOS section

From Home: write the SOS and send it to the event organization or to the friends in the share, share your position and open the useful numbers.

SOS message
Write what happened and where you are: it is free text.
Who should receive the SOS?
With an event and a share active together, before sending ODOCAP asks whether to send it to the friends in the share or to the event organization.
Send SOS
Sends the SOS with your position. Before the event start time the button is off and the screen says when it becomes available.
Close SOS
Closes your SOS that is still open and marks it resolved.
Send position
Passes coordinates and map link to the phone's apps. It does not create an SOS.
Useful numbers
Opens the emergency numbers: the preset Italy list or your Custom list.

SOS useful numbers

The numbers are available only in the SOS section and you adapt them to the country you are in.

Call
The green button next to the number opens the phone app.
Custom
Your list for the country you ride in: adding or removing a number switches to Custom by itself.
Add number
Type name and number: the number stays saved on this device, in your Custom list.
Delete
Removes a number from the list. Choosing Italy again brings back the preset numbers, in place of yours.

SOS in Share

In the SOS panel of the map you find the open SOS of the friends in the share, with their state and the replies.

Reply
Writes a reply under the SOS: the friends in the share read it.
Navigate
Takes you to the SOS position or, if it is missing, to the rider's last live position: with ODOCAP navigation where it exists, otherwise with the phone's navigation app.
Seen
When someone opens your SOS, the state goes from Waiting to Seen and you get the SOS seen notification, only once.
Resolved
Closes the SOS for the whole group and removes it from the open SOS.
SHARE SOS notification
Tapping the notification takes you into the map with the SOS panel open; with several requests it opens the list.

SOS in Events, map and RoadBook

During an event with tracking the SOS goes to the organization: from the SOS section and from the SOS button of the map, RoadBook and RoadBook PRO.

SOS button
The red button at the top right of the map opens the SOS panel and shows how many SOS are open. The same button is in the RoadBook and the RoadBook PRO, for an event and for a share.
SOS reply from the platform
The organization's reply arrives as a notification and sits in the map's SOS panel under your SOS; if your SOS is already closed, in the Platform card.
Refresh SOS
Reloads the open SOS and the replies from the server.
Resolved
Closes your SOS; on the Platform card it only removes the replies already read.
Assigned rescue
If the organization sends you to help someone or sends you a position, the Assigned rescue or Position received notification arrives: the window says who and where, and Navigate takes you there.
Hide
In the RoadBook and RoadBook PRO the SOS panel opens over the notes: Hide closes it and you are back on the roadbook.
Event SOS notification
Tapping the notification takes you back to the event map or to the RoadBook with the SOS panel open.

Overtaking

During an event in progress, the blue button next to SOS warns the rider ahead of you: in the RoadBook, in the RoadBook PRO and on the map.

Alert sent to
After the tap you read who got the alert and how many metres away. If there is nobody you read No rider ahead; without GPS, GPS position needed.
Blue frame
The rider ahead gets a blue frame around the screen for 8 seconds, with three beeps, the words Rider behind: let them pass, your number and the distance. It reaches them even with the touchscreen locked, if they have the roadbook or the map open.
For the organiser
The organiser sees how many times you pressed. Tapping several times in a row counts once every 8 seconds.

Remember

  • During an event the blue button warns the rider ahead of you: they see a blue frame, and the organiser sees how many times it was pressed.
  • Send SOS only works with an event with tracking or an active share; before the event start time the button is off and the screen says when it becomes available.
  • The useful numbers are available only in the SOS section opened from Home, not in the SOS panel of the map or the RoadBook.
  • The Italy list contains 112, 113, 115, 118 and 803116; always verify the numbers for the country you are in before departure.
  • Send position passes coordinates and map link to the phone's apps, but does not open an SOS.
  • With event and share active together, ODOCAP asks who to send the SOS to: the one to friends is seen only by them, the one to the organization only by the organization.
  • Replies sit under the SOS in the map's SOS panel: in a share they come from friends, in an event from the organization.
  • A reply from the organization shows even if your SOS is already closed: it sits in the Platform card of the SOS panel until you press Resolved.
  • Waiting (yellow) means nobody has opened your SOS yet; Seen and Resolved are green.
  • With several open SOS the SOS button shows how many there are: open the panel and handle them one at a time.
  • ODOCAP checks the friends' SOS every 30 seconds, only while it is open: on iPhone, with the app in the background or the screen locked, they may not arrive.
  • Each SOS notification sounds once, for each SOS and each reply: tap it and it closes.
  • The second device of your account too, which in a share only watches, can send the SOS to friends.

If something does not work

  • If the screen says Position: waiting for GPS, you can send anyway: the SOS goes out with the last known position, if there is one.
  • If the share menu does not show WhatsApp or the desired app, check that it is installed and configured on the device.
  • If tapping a useful number does not open the phone app, check that the device can make calls (a tablet without SIM cannot) and that the number is written correctly.
  • To restore the preset numbers, open Useful numbers and select Italy again.
  • If you do not see the SOS button on the map or in the RoadBook, check that you have a share or an event loaded; if Send SOS is off, the screen says when it becomes available.
  • If you read SOS not sent, check that you have an event with tracking or an active share.
  • If a reply arrives as a notification but you do not see it in the panel, or Resolved stays Seen, press Refresh SOS.
  • If the notification keeps ringing, tap it: it closes and stops.
  • If you do not see the blue overtaking button, check that the event is in progress and the touchscreen is unlocked.