Guide · 5 of 10

Tracking

Tracking manages Always allow and Battery unrestricted, then shows event status, share status, which device sends the position, and the offline queue.

Tracking

The event and share cards, who sends the position, the offline queue and, in the System tab, the sending log.

Position sharing: The card of the sharing among friends, read-only: name, dates and status. The code is created or loaded from Sharing with friends, on the home screen.
Which device should send your position?: In an event with two devices, the one that is not tracking reads that the other sends the position and has the button Send the position from this device: pressing it takes over the tracking, and the other stops sending when it reloads the event, that is when ODOCAP, Tracking or Events is opened again.
Send the position from this device: Pressed on the device that is not tracking, it moves event tracking to it; on the one that is tracking, Put it back on the other device gives it back.
Tracking paused: Between one day and the next the Event tracking card says Paused and when it resumes: the position is neither read nor sent, and tracking resumes by itself.
Offline queue: Without network the positions stay on the device, up to 60,000, and go out in order as soon as the connection returns, even at the end of the day, with the screen off and with ODOCAP in the background.
Native log: The last lines of the service that sends the position: if sending does not start, that is what to show to whoever helps you.
Send test position: Sends a point right away and below says how it went, with the positions in the queue.
Clear offline queue: Throws away the positions waiting for the network, after a confirmation: do not touch it during the event, or the organisers lose that stretch.
Reset ODOCAP settings: Deletes server, device ID and rider data from this device, and with them the queued positions, after a confirmation: use it only if whoever is helping you asks you to.

Tracking incomplete

Essential iOS and Android checks before sending live position.

Always allow: Allows tracking to continue even when the app is not in the foreground. If Android no longer asks for the permission, ODOCAP opens the Location settings: choose Allow all the time there.
Battery unrestricted: Excludes ODOCAP from Android battery saving, which can stop sending: on iPhone it is not needed.

Remember

Events arrive by themselves in Events, from your ODOCAP account; SHARE codes are created or loaded from Sharing with friends, on the home screen.
Tracking shows the status of the share and of the event read-only, with rider, start, end and deletion: they come from Events or from Position sharing and cannot be changed by hand.
If the organiser has switched it off for their event, sharing with friends stops during the event: it resumes from Position sharing when the event is over.
Event tracking starts by itself at the start of the event and stops at the end; with several days, between one day and the next it is Paused.
On iPhone no position is read outside the days: if ODOCAP is not open at the start of a day, the notification The event has started arrives; tap it and tracking resumes.
Without a data connection, ODOCAP keeps saving up to 60,000 GPS positions with timestamps and sends them all when the connection returns, even at the end of the day.
Before an event or a share, complete Tracking incomplete: Always allow and, on Android, Battery unrestricted.
Without an active Event or Position sharing, ODOCAP does not send live coordinates.
If the organiser removes you from the event or presses Unlock, tracking stops at the next check.
Closing ODOCAP from the recent apps stops only the sharing with friends: event tracking goes on, and the sharing resumes when you reopen ODOCAP.

If something does not work

If you do not stay visible in an event or share, Always allow or battery optimization exclusion is almost always missing.
If the status says Missing device ID, open Events and press Refresh, or load the SHARE code from Position sharing.
If it keeps waiting for GPS, check location permissions and external signal.
If you read Position not sent, the sentence gives the reason (location permission, precise location, location turned off or service stopped) and below there is Open settings or Try again.
If tracking switches off, the event is over or the organiser has removed you: the status line in Events says which.
If you read that the other device sends the position and you want to send it from here, press Send the position from this device in Tracking.